Cell Staff’s Compliance

Joint Commission Policy Statement

Cell Staff LLC is committed to providing a higher standard of service and to the delivery of safe, quality patient care. Cell Staff LLC complies with the Joint Commission’s Standards for Healthcare Staffing Services. As our customer, you can have confidence that the processes within Cell Staff LLC support that the supplemental staff working in your organization have met the requirements established by the Joint Commission. To assure compliance with the Joint Commission Standards for Healthcare Staffing Services, Cell Staff LLC provides the customer with a written description of the following service features.


The Cell Staff LLC office, located in Tampa, Florida is open Monday through Friday from the hours of 8:30 a.m. – 5:30 p.m. Our local telephone number is (855) 561-1715. Outside of normal business hours, in the event of an emergency please contact us at the same number.

In the event of an emergency, natural disaster or other uncontrollable event, Cell Staff LLC will continue to provide service to you through our corporate network from a location where phones and computers are functional. Cell Staff LLC will do everything possible to support you in meeting your needs during crisis situation(s). A copy of our Emergency Management Plan is available upon request.

Our goal is to always provide you with a consistent level of service. If for any reason you are dissatisfied with our service or the service provided by one of our healthcare professionals, we encourage you to contact the account manager to discuss the issue. Cell Staff LLC has processes in place to resolve customer complaints in an effective and efficient manner. If the resolution does not meet your expectations, we encourage you to call the Cell Staff LLC corporate office at (855) 561-1715. A corporate representative will work with you to resolve your concern. Any individual or organization that has a concern about the quality and safety of patient care delivered by Cell Staff LLC healthcare professionals, which has not been addressed by Cell Staff LLC management, is encouraged to contact the Joint Commission at www.jointcommission.org or by calling the Office of Quality Monitoring at (630) 792-5636. Cell Staff LLC demonstrates this commitment by taking no retaliatory or disciplinary action against providers when they do report safety or quality of care concerns to the Joint Commission.